【Important Reminder:】 ADATA only repairs the product’s hardware and does not provide data backup services. It is recommended that you file a clear picture of the front and back of the product yourself before sending it for repair. The warranty scope and authenticity of the product will be determined by the original factory based on the physical product received. The service center only provides service for the repair of products (the product must not exhibit external damage, and the stickers must remain intact). We will carry out the repair process for you as soon as possible after receipt. If it is inconvenient to send for repair to the service center, you can apply for online repairs on ADATA’s official website:Īfter completing the application, please follow the instructions to properly package the product and return it to the designated address. If it is still under warranty, you can contact your purchaser or our service center for repair You can check our warranty period on our official website, the link is as follows If the problem persists, the hard drive may be faulty.
Therefore, you willl need to handle recording through your digital set-top box or other devices. A: The HM900 does not feature recording capabilities on its own.
